Friday 20 May 2022 · Finance and Business
Removing friction and pain points for customers should be at the top of the list of a business’s priorities.
Sunday 19 Jan 2020 · Finance and Business
For organisations that are in the service sector, building trust through consistency is a function of one vital thing: A consistent customer experience.
Sunday 12 Nov 2017 · Finance and Business
Addressing friction with some simple questions is probably the most powerful form of innovation every business owner / professional would do well to engage in.
